Are you a wiz with all different sorts of people? Do you have an innate ability to empathize and make conversation? If you do, keep reading…
HI, WE’RE SKILLIT!
We are on a mission to be America’s best matchmaker of craft labor and employers. We’re addressing the #1 blocker to progress on infrastructure, climate change, housing and economic growth – the shortage of skilled workers. We provide construction companies access to a rapidly growing database of qualified workers and a suite of worker-first hiring tools that use rich datasets and powerful algorithms to generate better outcomes in hiring.
Skillit is looking for a bilingual Worker Success coordinator that has strong interpersonal skills and passion for building strong relationships. Worker Success engages with our community of workers to onboard and screen them, collect information and support them throughout their careers. This individual will work closely with the marketing team and will be responsible for the worker relationship across our web app, email, SMS and social media. The ideal candidate has experience in construction or related industry fields, has working knowledge of people ops or community engagement and is interested in helping solve the craft labor crisis facing our nation.
YOUR ROLE
As a member of the worker success team, you will play an important role in screening, shortlisting, assessing, coaching and supporting candidates through their full hiring process. You will also work closely with other departments to improve the candidate experience. The successful candidate MUST SPEAK ENGLISH AND SPANISH FLUENTLY.
In a typical day you can expect to:
- Swiftly phone screen and process new applicants in English and Spanish
- Formulate, post and optimize engaging job adverts
- Support our members (skilled trade candidates) as they complete their profiles, prepare for interviews and get job-ready
- Maintain organized records for and collaborate with Customer Success
- Follow up with and nurture candidates during the hiring process
- Analyze hiring trends, hiring best practices
- Implement recommendations to improve candidate experience and hiring outcomes
- Post and interact with stakeholders on social media
- Address inbound communications and make outbound calls to candidates
- Monitor hiring needs in various regions
Location: Remote
- Health, vision & dental insurance
- $1,000 home-office stipend
- Unlimited paid vacation (& Birthdays off!)
- Personal and professional skills development allowance
- 401(k) plan (non-company matching)
- Personalized parental leave with full pay, vesting & benefits so you’re fully present for your baby (or babies!) for as long as you need it
- Employee-friendly employment agreement, free from jargon, Middle “Ye Olde” English and unnecessary restrictions
