👋HI, WE’RE SKILLIT!
We are on a mission to be America’s best matchmaker of craft labor and employers. By doing so, we will make skilled labor one of the greatest assets on Earth. We’re creating the infrastructure for skilled trade hiring that enables fast, smooth and scalable construction recruitment globally. We[TE1] provide construction companies access to a rapidly growing database of qualified workers and a suite of worker-first hiring tools that use rich datasets and powerful algorithms to generate better outcomes in hiring.
Skillit is looking for a bilingual Worker Success team member that can work in a hybrid capacity in or near our HQ in New York City. The ideal candidate has some experience in recruitment (especially construction or related industrial fields) and is interested in helping solve the craft labor crisis facing our nation. The Worker Success function at Skillit is responsible for interacting with workers and owns the worker relationship across our app, email, SMS and social media.
🚀DOES THIS SOUND LIKE YOU?
- Experienced: 3+ years as a recruiting specialist with a track record of employee placement. Familiarity with hiring strategies, metrics and hands-on experience with Applicant Tracking Systems and HR databases. Experience in construction is a major plus.
- Great Communicator: You excel at rapidly responding to all parties while adapting a story for multiple stakeholders. You can build appropriate rapport to manage constructive and effective relationships and relate well to all kinds of people. You can write clearly, accurately, and succinctly in a variety of communication settings and styles. You have strong listening skills and empathy. Ideally, you are specifically skilled at communicating with tradespeople and/or construction workers. You speak English and Spanish fluently.
- Skilled: You can effortlessly navigate a wide range of job boards, social media postings, G Suite products and marketing software while keeping track of multiple workers.
- Problem Solver: You solve one problem after the next in the pursuit of building something great. You love the challenge of tackling difficult situations and finding solutions to meet our users’ needs. You can skillfully negotiate tough situations and win concessions without damaging relationships.
- Passion for human behavior: You are driven to understand and support the complexity of human interaction as a messy, beautiful and rich experience beyond just the screen.
- Ambitious: You thrive in an environment with nascent products and processes, and you’re driven to stand up new businesses with limited information. You’re a roll-up-your-sleeves kind of person. This quality is typically seen in people with deep startup expertise, though we will entertain applicants without it.
- Flexible: You are comfortable with change and adapting to new technologies and processes.
- Results-driven: You are bottom-line and metrics oriented, and you can be counted on to exceed goals with grace.
🏋️‍♀️YOUR ROLE
As a member of the worker success team, you will play an important role in screening, shortlisting, assessing, coaching and supporting candidates through their full hiring process. You will also work closely with other departments to improve the candidate experience.
In a typical day you can expect to:
- Formulate, post and optimize engaging job adverts
- Swiftly screen and process new applicants in English and Spanish
- Support our members (skilled trade candidates) as they complete their profiles, prepare for interviews and get job-ready
- Maintain organized records for and collaborate with Customer Success
- Follow up with and nurture candidates during the hiring process
- Analyze hiring trends, hiring best practices
- Implement recommendations to improve candidate experience and hiring outcomes
- Post and interact with stakeholders on social media
- Address inbound communications and make outbound calls to candidates
- Monitor hiring needs in various regions
đź’°Location: Hybrid (New York City, NY)
- Generous equity grants
- Health, vision & dental insurance
- $1,000 home-office stipend
- Unlimited paid vacation (& Birthdays off!)
- Personal and professional skills development allowance
- 401(k) plan (non-company matching)
- Personalized parental leave with full pay, vesting & benefits so you’re fully present for your baby (or babies!) for as long as you need it
- Employee-friendly employment agreement, free from jargon, Middle “Ye Olde” English and unnecessary restrictions
