Customer Story: Westbrook
How Westbrook was able to staff a hard-to-fill role in 7 days on Skillit
May 2025 by Fraser Patterson
Westbrook is a team of building science professionals, expert tradesmen and customer savvy associates working together to provide efficient and effective mechanical solutions to our commercial customers across Central Florida. Westbrook has licensed expertise in a broad range of technical capabilities including HVAC, electrical, plumbing and gas. They take pride in their ability to design, build, fix or maintain just about anything.
How Westbrook was able to find a specific worker in 7 days on Skillit
Westbrook Services needed to connect with a qualified Sheet Metal Worker quickly for an important and timely project. Joshua Delgado, a Talent Partner at Westbrook, used Skillit’s AI scheduling assistant, Sam, to reach out to qualified candidates. When Westbrook selected 10 workers that met their qualifications, Sam stepped in with its reengagement process to ensure that the workers knew they were a top candidate for a job starting immediately. Sam handled all of the back-and-forth with the workers and ended up scheduling several interviews during the weekend for the following week.
By the start of the following week, Joshua had interviewed several workers, going through the normal phone screening process. One worker stood out above the rest and was hired shortly after. The whole process from search to hire and thew worker starting took 7 days with Skillit.
Westbrook was blown away by the speed and efficiency of the Skillit platform and especially how seamless it was for Skillit’s recruiting AI agent, Sam, to contact the worker and handle all communications to set up quality interviews and connecting the calls between Joshua and the workers when the time came for the interview. The whole process took 10 minutes of the recruiters time.
Needless to say, Westbrook has continued using Sam and Skillit to quickly fill hard-to-fill roles and ensure projects are properly staffed and start on time.
At a glance:
Westbrook
Hire 1 sheet metal worker as soon as possible.
Options
Skillit vs. job boards
Job boards had yielded unqualified candidates for the position.
Results
Hired the perfect worker in one week
Spent 10 minutes reviewing profiles to find the right candidates.
Put Sam to work over the weekend.
Sam scheduled several interviews for early the following week.
Customer since: 2024

Westbrook found the perfect worker for their position and hired them within a week with Skillit
100%
Connection rate on selected workers (10)
7
Days from starting with Skillit to first hire
1
Staffed hard-to-fill role in 1 week

“Sam is a game-changer and home run. I can have Sam scheduling calls on one screen while reviewing resumes on the other. With Indeed, I have to manually call each candidate and wait, but with Sam, I can queue up calls in advance, and it takes care of the outreach for me.”
Joshua Delgado
Talent Partner
Westbrook
About Skillit
Skillit is America's largest database of vetted craft workers, intelligently matching self-perform contractors with qualified craft workers seeking full-time employment.
If you’re ready to self perform more work, get in touch to connect with thousands of vetted craft workers near you.