Skillit’s worker standards and policies
These standards help ensure that members (craft workers) on the Skillit platform are set up to succeed. Not only through their skills and experience, but also through clear communication, reliability, and professionalism when working with Skillit and our customers.
These standards are to ensure that all workers on the Skillit platform are also strong employees for Skillit customers, not just in their craft and experience, but in their communication and professionalism.
1) Professional communication
Communicate respectfully and professionally with Skillit customers and the Skillit team.
Use clear language in texts, calls, and messages.
2) Responsiveness
Respond to calls, texts, or messages from Skillit and our customers as soon as you can.
If you miss a message, reply when you’re available so we can keep your opportunities moving.
3) Interview and meeting reliability
If you schedule an interview, call, or onsite meeting with a Skillit customer, be on time and prepared.
If you cannot make it, notify Skillit as early as possible so we can reschedule.
4) Accuracy and honesty
Provide accurate information about your work experience, certifications, and availability.
Update your profile if anything changes or reach out to Skillit if you have any issues or questions.
5) Reliability and follow-through
If you accept a role or commit to a start date, follow through and communicate immediately if plans change.
Failure to uphold these standards could result in Skillit being forced to reject your profile for future opportunities with our customers.

